QUEST's Business Team
Rich Derks (he/him/his)
Business Director
Rich is responsible for QUEST’s non-clinical business functions including accounting, finance, I/T, marketing, compliance, human resources, and operations. He is passionate about continuous improvement in the mental health industry, and in creating a caring environment for QUEST's clients. Prior to QUEST, he held executive positions in the health care industry including Vice President at Johnson Health Tech in the Madison area and President of Medline's Durable Medical Equipment Division in the Chicago area. He earned his MBA-Marketing and BS-Industrial & Systems Engineering degrees from the University of Wisconsin.
Richard.Derks@QuestMadison.com
Ph (608) 567-4465, Ext. 103
Stephanie Derks (she/her/hers)
Business Specialist
Stephanie is QUEST’s Business Specialist working on a variety of Human Resources, Marketing, I/T, and financial projects. She also manages QUEST's intake team. Stephanie is a licensed educator with degrees in Elementary Education and Special Education from UW-Madison. Prior to QUEST, Stephanie worked as a Special Education teacher for nearly a decade.
Stephanie.Derks@QuestMadison.com
Ph (608) 567-4465, Ext. 129
Janet Cassidy (she/her/hers)
Billing Specialist
Janet brings over 30 years of business experience to QUEST and loves a good puzzle; so she is well-suited to figure out the ever-changing world of medical billing. She keeps current on all the latest regulations to ensure a favorable outcome for QUEST Counseling and the client. When Janet is not billing, you can find her on one of her many outdoor adventures.
Ph (608) 567-4465
Maggie Brhel (she/her/hers, they/them/theirs)
Intake Specialist
Maggie Brhel is a passionate advocate for mental health awareness and accessibility and is dedicated to helping clients in any way she can as our Intake Specialist. Maggie earned a Bachelor's degree in Communication Arts and certificates in Gender and Women's Studies as well as Graphic Design at UW-Madison. Having grown up as a young LGBTQ+ person and within the Jewish community, Maggie offers a unique and warm perspective that advocates heavily for self-care, self-advocacy, and community.
Ph (608) 567-4465, Ext. 102
Giselle Calzada (she/her/hers) ​​
Bilingual Project Coordinator
Giselle is QUESTS’s Bilingual Administrative Assistant. She is a passionate advocate for mental health awareness and is dedicated to creating a positive and welcoming experience for everyone at QUEST. Giselle is bilingual and is able to assist Spanish-speaking clients with intakes and other business-related questions. Giselle is pursuing a Bachelor’s degree in Communication Sciences and Disorders at UW-Madison, where she will graduate in the fall of 2024. She hopes to further her education by pursuing a Master’s degree in Psychology.
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​Giselle es la Asistente Administrativa Bilingüe de QUEST. Ella es una apasionada defensora de la conciencia de la salud mental y se dedica a crear una experiencia positiva y acogedora para todos en QUEST. Giselle es bilingüe y es capaz de ayudar a los clientes de habla hispana con las admisiones y otras preguntas relacionadas con el negocio. Giselle está cursando una licenciatura en Ciencias de la Comunicación y Trastornos en UW-Madison, donde se graduará en el otoño de 2024. Ella espera continuar su educación mediante la obtención de una Maestría en Psicología.
Ph (608) 567-4465, Ext. 102